Are you getting viewing problems on KYPP with Internet Explorer?

Posted on September 13, 2011September 13, 2011 by gerard

We’ve had a couple of reports of people experiencing problems using this site recently with Internet Explorer.

Could you let us know what your experiences are if you’re using that browser? Just leave a comment and it will give us an idea of what to do about it. We’re just as keen to know if it’s all working OK for you as if there’s a problem.

What we’d like to know:

1. What version of IE you’re using?

2. Does it work OK with the site?

3. If not, what error messages are you getting?

4. Roughly how long has this been going on?

Many thanks!

24 comments

John Eden
September 13, 2011 at 1:38 pm

1. 8
2. Seems to now, but not for the last few days.
3. I repeated text box saying something like “this page is running a script which may make your browser run slow: do you want to stop running the script? Y/N” but press Y or N only made the text box come back a few seconds later.
4. I think since Friday?
John Eden
September 13, 2011 at 1:43 pm

In fact it is still happening – I got to the page of this latest blog entry via my rss reader. But it is still occuring on the main /news page.

I have taken a screenshot of the error message. It reads:

“Stop running this script? A script on this page is causing your web browser to run slowly. If it continues to run, your computer might become unresponsive”
Penguin
September 13, 2011 at 2:43 pm

Cheers John, Trunt reported the same problem and written below is what I found on 8th September and reported to Gerard on 9th September. At the moment I am posting and viewing on KYPP via Safari which works fine. Do you get the END PROGRAM message at all after trying to get out of the system? If so could you follow what I wrote and let us know what the ‘to view technical information about the error report’ stated in your case. Thanks. Until this is fixed I am using Safari but Mozilla Firefox is working fine with KYPP according to Gerard. Easy to upload a new browser if you are desperate!
My original message below.

I run two scans Kerpersky and normal windows scan. The normal window scan found one faulty file to do with realplayer I think and deleted that part of realplayer (not the whole program obviously). So sorted that out.

I deleted all cookies and temp internet files

The page KYPP/news page still would not load properly and the END PROGRAM message came up again. This time after I choose to end the program I decided to look at the option ‘to see what data this error report contains’.

Choose ‘to view technical information about the error report’

This message came up in ‘Error Report Contents’;

C:DOCUME~1MickeyLOCALS~1TempWER9248.dir00iexplore.exe.mdmp

C:DOCUME~1MickeyLOCALS~1TempWER9248.dir00appcompat.txt

I right clicked on START menu and choose explore and found exactly those two files there.

I then deleted those files in recycling box and then tried KYPP again. Still the same message and error report, I then deleted the recycling box thinking that may be the problem. Still the same on KYPP/news. So I gave up and decided to look in the morning as turning off the computer may help.

Any way obviously this message to you means it does not work! I still get a ‘script running’ message and eventually the END PROGRAM message with that same message in the Error Report Contents.

Don’t really know what to do! I have checked to see if WER9248.dir00iexplore.exe.mdmp and the other one have reappeared in TEMP folder under MICKEY and they have not.

I can google a KYPP page and for instance Mob Hoxton I can go in fine – Then from that correctly loaded page which does not hang the computer I choose HOME it goes back to my little problem. I see comments going on so obviously the site may be fine for other users. I am on Windows IE8 at the moment. because I have XP system I do not think I can upgrade to IE9 or further.
John Eden
September 13, 2011 at 5:14 pm

Thanks Pengy – I’m fine reading KYPP at home (where I use firefox etc) but work is locked to IE8. So it’s not a huge problem for me personally, although I am annoyed that I have to use Explorer here!

I never get to the “end program” message because the “Script” message keeps coming back until I can close the browser window.

It’s not my field but I would hazard a guess that there is something running on the main page that IE8 doesn’t like, maybe an embedded video or the script running the comments or calendar in the sidebar or somesuch.
John Eden
September 13, 2011 at 5:33 pm

Also, I can view the site fine when I turn on “Compatability View”.

(Click “Tools” at the top of the screen and select “Compatability View”)
Gerard
September 13, 2011 at 6:10 pm

Thanks from the response John.

I’ll be carrying out some tests over the next few days to see what’s up (apart from IE existing, that is).

Any other responses still very welcome
luggy
September 13, 2011 at 6:48 pm

Never have problems using Opera, just tried using IE9 & browsing works fine but got 404 error when I tried to post a reply.
Penguin
September 13, 2011 at 8:14 pm

Do I dare to state that I am now running KYPP away from Safari and back on IE8 and that Gerard seems to have sorted the problem out. Fingers crossed now that all internet browsers now work fine. Incidently John, my IE8 before the weirdness was set up for Compatability View for KYPP and it still ended up not working for these few days. Thanks for all your input anyway people. Seems IE now is good with KYPP.
gabe
September 13, 2011 at 11:52 pm

i’ve never had a problem here but i don’t use internet explorer i use google chrome internet explorer always crashes on me
AL Puppy
September 14, 2011 at 8:47 am

Just checked KYPP using IE 8 and it seems fine. I usually use Chrome and sometimes Mozilla Firefox and have had no problems with them.
Trunt
September 14, 2011 at 2:13 pm

Yep, all sorted my end, great to be back, with no problems. Cheers Tony, Penguin, thought it was my computer at first and after trying everything I knew to get it sorted (which aint much) thought it might be the site. Thanks
dan i
September 15, 2011 at 7:25 pm

Glad it seems to be sorted. Love the pic of a melted PC. Now i dont have to restart the computer just cos I checked into KYPP!
jock
September 16, 2011 at 11:32 am

IE takes ages to load any website on my pc,sometimes get the timeout/not responding error message,even after a recent reformatting of my HD, but firefox is fine. Not tried chrome yet though.
gerard • Post Author •
September 16, 2011 at 11:41 am

Just in case anyone’s not sure how to improve on Internet Explorer, the alternatives are both free and better and available here:

FIREFOX:

http://www.mozilla.org/en-US/firefox/fx/

CHROME:

http://www.google.com/chrome/intl/en-GB/landing_tv.html

OPERA:

http://www.opera.com/download/
nik h
September 17, 2011 at 11:39 am

Dunno if it works or not ‘cos i never use the piece of shit! I’d recommend Firefox for everone esp. for its security add ons which Google Chrome doesn’t seem to have. Top Site btw!!!
John Eden
September 21, 2011 at 4:55 pm

the problem persists on the “post 86” page btw.

Not having a go or anything – just thought you might like to know! 🙂
Dave
August 18, 2012 at 12:01 pm

Don’t know what’s causing it, but every time I look at your home page it’s stuck on July 9th. From the “viewing problems” page I can see there have been loads of posts since then, but apart from the extracts shown I can’t get to them. Any suggestions?
Penguin
August 18, 2012 at 12:53 pm

Dave. Gerard changed the server company around that date. Maybe that has something to do with it? Gerard?
gerard
August 18, 2012 at 1:11 pm

I’m on the case – not sure why this is happening, with me it happens in Safari but is fine in Firefox
Sam
August 18, 2012 at 4:05 pm

The blue text tends to run over borders and margins – if that makes sense. It’s been happening for about a week I think.
gerard
August 18, 2012 at 9:05 pm

Hi Sam – which blue text specifically?
Sam
August 18, 2012 at 11:26 pm

Links I think..the one to the Mob person’s house on the main page for example.
Sam
August 18, 2012 at 11:29 pm

This one…can’t copy all of it cos it runs into other stuff:

http://isharemaps.bathnes.gov.uk/ishare42/projects/bathnes/developmentcontrol

Also this one at the top of this page runs into the title:

« The Siren – Posh Boy Records – 1980Margates Hidden Youth Culture History – Turner Contemporary Gallery – September 2011 »
gerard
August 19, 2012 at 6:04 pm

Not much can be done about those links I’m afraid – unless Penguin starts using tinyurl or somesuch for long links

Regarding Your problem Dave, we have cleared the cache on the site and now the page is showing the updated version. If any of your browsers are showing the old version, please delete your browsers cache and refresh the page.